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Compliments, Comments and Complaints

Southampton Children and Young People's Trust comprises several different partners. Below you will find ways to contact those partners with a compliment, comment or complaint. Please contact the partner most appropriate to your concern.

The partners also use some popular social networks for communications.

To request addition or amendments to the childcare, activities and support database, or to suggest content for this website, please contact the Children and Young People's Information Service:

Children and Young People's Information Service
Glenfield Avenue
Southampton
SO18 4ER
Freephone: 0800 169 8833
Email: cypis@southampton.gov.uk

If you are suggesting new content, please refer to our submission guidelines. If you have any further comments or feedback about the Children and Young People’s Information Service please complete our short survey.

If you want to make a comment about Children's Services in Southampton, please contact:

Customer Care and Complaints
Children's Services and Learning
8th Floor, Marlands House, Off Civic Centre Road Southampton
Postcode: SO14 7PQ
Telephone: 023 8083 3154
Email: childrens.services.complaints@southampton.gov.uk

The customer care and complaints team deal with compliments, comments and complaints about Children's Services. This includes children’s social care, education, and services for young people. They can also offer advice regarding making a complaint with schools. For more information, please see the Children's Services Customer Care and Complaints leaflet available below.

Download Children's Services Customer Care and Complaints Leaflet

Download Children's Services Complaints Procedure

If you want to make a comment about police services in Southampton, please contact:

Hampshire Constabulary
Police Headquarters, West Hill, Romsey Road, Winchester
Postcode: SO22 5DB
Telephone: 0845 045 45 45 or 01962 841534 (All calls to the police are monitored for training and development purposes)
For general policing-related enquiries email: postmaster@hampshire.pnn.police.uk

Further contact options and information can be found on the Hampshire Constabulary website.

If you want to make a comment about health services in Southampton, please contact:

NHS Southampton City Headquarters
Oakley Road, Southampton
Postcode: SO16 4GX
Telephone: 023 8029 6904

Further contact options and information can be found on the NHS Southampton City website.